Virtual offices are great examples of just how much the Digital Revolution has changed the world. From our healthcare system to our entertainment media, digital technology has changed nearly every aspect of the modern human life. We use computers to learn, to research, to entertain, and to heal.
A Customer Relationship Management system (CRM) requires using new and innovative methods of interacting and responding to customers. While some basic resources such as an FAQ or Help section may be considered appropriate by most business professionals, things can be improved further by the use of a virtual agent.