general mail failure. quit microsoft excel, restart the mail system and try again

Question : general mail failure. quit microsoft excel, restart the mail system and try again

I keep getting the error below on a user. Every time I have excel open and then go to file… send to as a attachment. I have recreated profile, reinstalled outlook and entire office and made sure outlook is default mail cilient. I cannot find much of anything else on this anywhere. What is causing this and what can I do to fix it?

I can right click on the excel sheet on the desktop and send as an attachment. I can drag and drop and even go to file and send as review but cannot go to file and send as attachment.

Office 2003
Outlook 2003
Exchange 2003 service pack 2


Solution: general mail failure. quit microsoft excel, restart the mail system and try again

If you haven’t already, try a detect and repair from within Excel. If it doesn’t work, then consider reinstall of Office.