Problem: Reason 401: An unrecognized error occurred while establishing the VPN connection

Problem: Reason 401: An unrecognized error occurred while establishing the VPN connection

I tried to connecting vpn but…

notification

Initializing the connection using certificate “egarcomputers”
Initiating TCP to xxx.xxx.xx.xx…
Contacting the security gateway at xxx.xxx.xx.xx…
Secure VPN Connection terminated locally by the Client.
Reason 401: An unrecognized error occurred while establishing the VPN connection.

Connection terminated on: srp 19, 2007 16:58:08        Duration:
Not connected.

log

Cisco Systems VPN Client Version 4.7.00.0533
Copyright (C) 1998-2005 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 2
Config file directory: C:\Program Files\Cisco Systems\VPN Client\

1      16:58:07.703  07/19/07  Sev=Warning/2      CERT/0xE3600001
Failed to sign hash: B_EncryptInit() failed

2      16:58:07.703  07/19/07  Sev=Warning/2      IKE/0xE3000099
Failed to generate signature: Signature generation failed (SigUtil:97)

3      16:58:07.703  07/19/07  Sev=Warning/2      IKE/0xE3000099
Failed to build Signature payload (MsgHandlerMM:489)

4      16:58:07.703  07/19/07  Sev=Warning/2      IKE/0xE3000099
Failed to build MM msg5 (NavigatorMM:312)

5      16:58:07.703  07/19/07  Sev=Warning/2      IKE/0xE30000A5
Unexpected SW error occurred while processing Identity Protection (Main Mode) negotiator:(Navigator:2202)


Solution: Reason 401: An unrecognized error occurred while establishing the VPN connection

So how is the Cisco VPN client configured? If you worked before, then your ISP is allowing this traffic, and you do not have any firewalls, so it has to be the software.

Were you given a file to import into the VPN client for remote access, or are you manually configuring the client?

It seems to me your problem lies in the configuration of the Cisco VPN software. Do you know someone else who is connected properly using the same software? If so try and copy their settings.