Problem : NSLookup Works, Can Resolve and Ping Local machines, Can Ping Internet by IP but Can’t Ping or Resolve Internet Names
Fixing customers XP Media Edition box. Customer uninstalled some software (he thinks it was AOL but not sure). Now he can’t access any websites. I verified the following:
1. Network is getting correct info via DHCP including DNS addresses
2. NSLookup is resolving names correctly
3. I can ping machines on the internet by IP address
4. I can ping local machines by name and IP
5. When I try to ping an external machine by name (e.g., www.excite.com), I get the following error: Ping command could not find host www.excite.com. Please check the name ….
6. Pinging excite by IP (66.235.126.95) works correctly.
I tried uninstalling and reconfiguring NIC
I tried ipconfig /flushdns
The DNS client is running and I don’t see any errors in the event log
Any suggestions
Solution: NSLookup Works, Can Resolve and Ping Local machines, Can Ping Internet by IP but Can’t Ping or Resolve Internet Names
Then try one thing restore ( system restore ) your pc to previous date when it worked fine ..may be before some applications uninstalled by cleint….:) And check which applications uninstalled ..and event viwer also ..IF not solved then reainstall operating system with repair option.
Regards,
