We often require assistance from friends in terms of many technical matters. This is not just the case with lay users but also IT Pros. An example can be assistance from a network administrator to a desktop admin via remote assistance. Likewise, novice end users often require remote assistance from more experienced users. In a local network this can be easily done via the Windows Remote Assistance feature. However, for people separated by geographical boundaries, its not that simple. Even the Windows Live Messenger remote assistance feature and the use of many common RA (Remote Assistance) software can be unreliable. Besides that, security can be a question mark when providing or receiving remote assistance.
CrossLoop Free via its software connected to the parent t website makes it easy to securely connect to friends located in different physical locations and across different network environments. It enables you to view the screen, control the mouse and keyboard on a remote computer with complete and remote assistance functionality. It is fast, encrypted and reliable as it provides connectivity via two CrossLoop users in a matter of two minutes. It has both a paid and free version. The paid version provides additional features like connectivity via an Android device, connectivity widget for your website, custom branding of your logo or app, remote and reboot, as well as re-connectivity features. Whereas, the free version itself is quite feature rich and allows unlimited sessions, secure 128-bit encryption and two minute connectivity.
After being launched Cross Loops automatically connects to its parent server and provides you with an easy set of configurations.
You will require signing up with CrossLoop to connect with your remote host. Both parties attempting to use remote access must be logged in with their CrossLoop accounts. Upon startup, it provides a unique code for receiving remote assistance.
The person requiring remote assistance should provide this code to the helper( person providing remote assistance) (e.g. viaemail,sms,etc). Just go to the Access tab, enter this code along with the username of the other user and click Connect to begin your remote session. You can see a detail of your sessions and account information by logging into your Dashboard at the CrossLoop website.
Cross Loop is a fast and secure way of connecting remotely to end users and providing them with immediate remote assistance.
The free version works on
- Windows XP
- Windows Vista
- Windows 7
- Windows Server 2003
- Windows Server 2008
- And Mac based operating systems.
- Whereas, the pro version can also be used on Android devices.